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"Need an AWS Help line ASAP I'm being charged $10,205.13 for never actually using the service." Commenters: "aws support has been non-existent." "Submit a support ticket and then turn on billing alarms above 5 bucks." Amazon's own billing docs carry a whole page titled "Understanding unexpected charges."
View original on reddit"New customers can send emails for free through Amazon SES using the AWS Free Tier … up to 3,000 message charges for free each month for the first 12 months after you start using SES." … "If you have an AWS Support plan, you can create a new support case directly from the web-based AWS management console. AWS Support plans begin at $29 per month. … If you don't have an AWS Support plan, you can also ask questions and get answers on the Amazon SES forum." … "we do charge you for each message you send to the mailbox simulator, just as if they were messages you sent to actual customers."
View original on aws"It's not a guarantee but in general AWS is lenient about billing issues for new accounts and users. This has been done for people with thousands of dollars in unexpected charges." — other replies in the thread: "Open a ticket with Amazon and beg." "you used something that wasn't included in the 'free tier'." "Go to them in contrition, stating that this was unexpected."
View original on reddit"Usage exceeds AWS Free Tier — Check if your services have expired your free tier usage. If you chose Paid plan for your AWS Free Tier, you are charged using pay-as-you-go pricing after six months ends or when your credits are fully used. Your account is not closed, allowing for seamless, continuous usage."
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