Knock is a notification platform routing email, SMS, and push through one API. It simplifies multi-channel sending, with cost tracking to your actual channel mix.
Verdict: Knock unifies multi-channel notifications behind one API, though per-channel pricing requires planning at volume.
# Knock Reviews
**Vendor:** Knock
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- Users find the **missing features** of Knock, including replay capabilities and problematic email templates, frustrating.
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- Users find the **insufficient features** in Knock to be limiting, particularly with email templates and documentation clarity.
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I like that Knock is super robust and easy to use.
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Setting it up wasn't that bad—I've dealt with similar systems before that were much tougher, but Knock made it pretty easy.
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We encountered some limitations with user preferences regarding commercial unsubscribe, and it would be beneficial to have a Knock preferences UI that we can direct people to from an email to help manage compliance.
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The only major downside to Knock is that the filtering and pagination in some of the observability views in the Knock dashboard can feel a bit limiting.
Read Customer Service Reviews of knock.com | 10 of 10 - Trustpilot
I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved.
Well, Knock missed one closing date and looks like they’re about to miss another one !!
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At this point, I think Knock just doesn’t want to do business!
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We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock.
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The concept of Knock is great but the execution of the concept was terrible in my experience.
Opportunity for Knock internal process improvements!
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after submitting the earnest money and paying for the inspections and appraisal ( knock requires you pay that upfront out of pocket).
...
However, this was only an option for me because I was told Knock allows you to recast your loan terms after the sale of your home and 60 days has passed.2) I would be able to take our profit from that sale and apply it the principal and get my monthly payment and equity to a comfortable range...seemed like a great plan from Knock.
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I was told that never happens and they would not be selling my loan before I could recast ...7 days later I received a notice from another bank welcoming me as a client since they had just purchased my loan form Knock!
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We decided to try Knock as the concept of buying without a downpayment was appealing.
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Knock Lending waited until the day before closing to request the documents needed.
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Knock Lending had access to the condominum association budget since early in the process and they were unable to notify us of the fact that reserves were low and we would have to give a 25% downpayment.
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The last straw was when our title company's lawyer reached out to us to warn us that knock was attempting to put a lien on the property we were selling, which would have meant us losing our cash buyer.
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In summary, please avoid knock, they are untruthful and disorganized, and you may lose your home as well as the future property you are contemplating buying.October 10, 2021Unprompted review
my fiancé and I were very excited to work with knock.
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When we thought it was over, the night before we were going to close on our house a knock rep.
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knock never apologized or expressed remorse for their unprofessionalism and lack of diligence not only for this instance but through out the entire processes.
# Knock Reviews
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The bridge loan option with Knock allowed us during the peak of a hot Seller market to get the house we wanted before selling our existing home.
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I've closed a number of loans with them and helped clients who were in tricky situations get out of them and get into a new home with not only my help, but with help of the great people over at Knock as well.
Knock is rated "Excellent" with 4.8 / 5 on Trustpilot
# Knock Reviews 141•
4.8Mortgage LenderWrite a reviewVisit website
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With a 5-star rating from over 750 reviews, Knock prides itself on building a better bridge between homes.
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We considered using knock given the current market conditions.
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Knock sells your information many times.
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Knock repeatedly and severely mismanaged the closing of my house, eventually forcing the buyer to cancel the purchase agreement.
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So if you want to work with incompetent liars, Knock is the company for you.
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I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved.
Well, Knock missed one closing date and looks like they’re about to miss another one !!
...
We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock.
...
The concept of Knock is great but the execution of the concept was terrible in my experience.
...
after submitting the earnest money and paying for the inspections and appraisal ( knock requires you pay that upfront out of pocket).
...
However, this was only an option for me because I was told Knock allows you to recast your loan terms after the sale of your home and 60 days has passed.2) I would be able to take our profit from that sale and apply it the principal and get my monthly payment and equity to a comfortable range...seemed like a great plan from Knock.
...
I was told that never happens and they would not be selling my loan before I could recast ...7 days later I received a notice from another bank welcoming me as a client since they had just purchased my loan form Knock!
...
We decided to try Knock as the concept of buying without a downpayment was appealing.
...
Knock Lending waited until the day before closing to request the documents needed.
...
Knock Lending had access to the condominum association budget since early in the process and they were unable to notify us of the fact that reserves were low and we would have to give a 25% downpayment.
...
The last straw was when our title company's lawyer reached out to us to warn us that knock was attempting to put a lien on the property we were selling, which would have meant us losing our cash buyer.
...
In summary, please avoid knock, they are untruthful and disorganized, and you may lose your home as well as the future property you are contemplating buying.
...
When we thought it was over, the night before we were going to close on our house a knock rep.
...
knock never apologized or expressed remorse for their unprofessionalism and lack of diligence not only for this instance but through out the entire processes.
Read Customer Service Reviews of knock.com | 10 of 10 - Trustpilot
I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved.
Well, Knock missed one closing date and looks like they’re about to miss another one !!
...
At this point, I think Knock just doesn’t want to do business!
...
We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock.
...
The concept of Knock is great but the execution of the concept was terrible in my experience.
Opportunity for Knock internal process improvements!
...
after submitting the earnest money and paying for the inspections and appraisal ( knock requires you pay that upfront out of pocket).
...
However, this was only an option for me because I was told Knock allows you to recast your loan terms after the sale of your home and 60 days has passed.2) I would be able to take our profit from that sale and apply it the principal and get my monthly payment and equity to a comfortable range...seemed like a great plan from Knock.
...
I was told that never happens and they would not be selling my loan before I could recast ...7 days later I received a notice from another bank welcoming me as a client since they had just purchased my loan form Knock!
...
We decided to try Knock as the concept of buying without a downpayment was appealing.
...
Knock Lending waited until the day before closing to request the documents needed.
...
Knock Lending had access to the condominum association budget since early in the process and they were unable to notify us of the fact that reserves were low and we would have to give a 25% downpayment.
...
The last straw was when our title company's lawyer reached out to us to warn us that knock was attempting to put a lien on the property we were selling, which would have meant us losing our cash buyer.
...
In summary, please avoid knock, they are untruthful and disorganized, and you may lose your home as well as the future property you are contemplating buying.October 10, 2021Unprompted review
my fiancé and I were very excited to work with knock.
...
When we thought it was over, the night before we were going to close on our house a knock rep.
...
knock never apologized or expressed remorse for their unprofessionalism and lack of diligence not only for this instance but through out the entire processes.
# Knock Reviews
**Vendor:** Knock
...
- Users find the **missing features** of Knock, including replay capabilities and problematic email templates, frustrating.
...
- Users find the **insufficient features** in Knock to be limiting, particularly with email templates and documentation clarity.
...
I like that Knock is super robust and easy to use.
...
Setting it up wasn't that bad—I've dealt with similar systems before that were much tougher, but Knock made it pretty easy.
...
We encountered some limitations with user preferences regarding commercial unsubscribe, and it would be beneficial to have a Knock preferences UI that we can direct people to from an email to help manage compliance.
...
The only major downside to Knock is that the filtering and pagination in some of the observability views in the Knock dashboard can feel a bit limiting.
