SendGrid is rated "Bad" with 1.1 / 5 on Trustpilot
# SendGrid Reviews 537•
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I have been using the sendgrid platform and it works well when you can log in but have not been able to login for 3 days due to this stupid 2 factor authorisation system they have.
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Sendgrid is the worst email marketing company ever.
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I am compelled to share my recent experience with SendGrid, which turned from mildly frustrating to utterly disappointing, affecting not just me but all of my clients.
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While I understand the importance of security measures, SendGrid's response was beyond what one could consider reasonable—they suspended ALL my API keys.
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In conclusion, if reliability, prompt support, and understanding are qualities you seek in a service provider, my recent experience suggests that SendGrid might not be the best choice.
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SendGrid blocked my request for account almost immediately on the click of the button and the are refusing to tell me why under the cover of security.
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There is lots of serious email delivery providers, try thoose, avoid sendgrid at all cost
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Our business receives TONS of SPAM through sendgrid.
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The scam is Sendgrid itself.
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I’m a sendgrid costumer.
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Here is the message I got “Twilio SendGrid takes the security and integrity of our platform very seriously.
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Our Sendgrid API blocked for 2 weeks without any reason, support does not answer at all.
SendGrid Reviews | Read Customer Service Reviews of sendgrid.com
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# SendGrid Reviews
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## Sendgrid floods us with spam…
A Sendgrid customer floods us with spam and phishing daily.
As Sendgrid does not accept spamcop reports any legit (if there are any) customer of Sendgrid may see RBL filters to limit the usability of this questionable service provider.
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However, SendGrid is only applying the downgrade from next month, which means I’m being charged around USD 15 for a service I neither need nor used.
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## OuOur account was hacked, they charged US$16,000 for the attacker's emails, then locked us outr SendGrid account suffered an…
Our SendGrid account suffered an account takeover — which SendGrid's own support team acknowledged in writing as an "Account Takeover" and "fraudulent activity" within our API traffic.
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Instead of treating us as the victims of an attack, SendGrid billed us US$16,406.54 for the traffic the attacker generated — and took it from our card, despite our clear written objection and after the ticket had been marked resolved.
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Tried to report the many emails I get from them to the company (this site won't let me post the email but it starts with abuse then the and sign then sendgrid.com) and they said there was no way they would open these emails that I attached because of security.
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Do not ever use SendGrid for your business.
