Read Customer Service Reviews of sendlayer.com - Trustpilot
# SendLayer Reviews ... SendLayer is an transactional SMTP email service platform that is easy, powerful, and affordable. Use SendLayer to send your website emails with our API and SMTP relay for maximum deliverability, reliability, and scalability. ... I have been using SendLayer for a few months now and I had no complaints until I received an email stating I have reached the send limit and they emailed to advise me 'we tried to upgrade your plan but we weren't able to charge your card'. ... The owner of this website (sendlayer.com) has banned you temporarily from accessing this website.' ... Reply from SendLayer ... To clarify what happened: when your account approached its sending limit, our system sent you a warning email letting you know that an automatic upgrade would follow - this is part of how SendLayer ensures your email delivery isn't interrupted. The upgrade process, including the charge attempt, is also outlined in our Terms of Service (https://sendlayer.com/terms-of-service/) and confirmed during signup. ... Yet it seems SendLayer consciously set their system prompts to fix the glaring disconnect. ... I was having trouble getting my emails through to GMail users from my website but after implementing Sendlayer it was resolved. ... Then I got email "Your SendLayer Account is Temporarily on Hold!" ... Please note that SendLayer has a Free trial, and you can sign up for it on the pricing page https://sendlayer.com/pricing/ by clicking the "Try our SendLayer free trial (send up to 200 emails)" link. ... As our support team mentioned, according to our Acceptable Use Policy (https://sendlayer.com/aup/), the domain you verify in your SendLayer account needs to be linked to an active website. ... I've been using SendLayer for a couple years, and this was my first time with an issue. An email wasn't getting through and the other company's IT staff insisted we needed an additional DNS entry for SendLayer to work. Instead of insisting their DNS entries were correct, SendLayer sent me an official statement and pointed me to the root problem - and even offered a solution. ... I pay sendlayer $216.00 per year just send some registration and order update emails. ... SendLayer goes ahead and suspends my whole account! ... It's because SendLayer suspends your entire account when you add a website that has not been established. ... SendLayer refused to allow this and demanded that we setup the account on our client's domain, which we do not have access to - the entire reason why we're using a white label domain to begin with. ... Signed up for Sendlayer yesterday, never received a welcome email, but they took my $60. ... As a website developer, using SendLayer has made sending email via forms incredibly easy. ... I engaged the team at Sendlayer they could not have been more helpful. ... I have tried plenty of other providers, but SendLayer is by far the best.
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