Most critical first. Last updated 2026-10-19.
…the head office of a scam company that flogs 4WDCampingGear. Got a phone call from our Perth store, saying they told a customer he needed to return a faulty product to the shop, and he did. I asked what their address was, for a replace to be shipped, as the store was out of stock. Broome. I…
View original on RedditTf is wrong with her hair?? And no accents dont just come and go. Not natural ones. I can put my customer service voice on for instance, my no cussing and no regional slang or whatever, but I still have my houston texas accent. Try again garbage bag
View original on RedditDefinitely shouldn't have set it up. If you wanted to help her give her the home depot customer service line to call. Then you could also call on your way to your next delivery and raise hell on her behalf. Just ask her name and jot down her info and call. Unless you saw proof in the form of an…
View original on RedditAs someone who was recorded for denying an insane customer for returning something that was out of the return policy and immediately turned it into a race thing - nothing more came from that. I also couldn’t help but laugh when someone records thinking that they’re in the right. Don’t let this…
View original on Redditpoor taste, SBI is looking out for their core customer base, apple pay doesn't add much value there. Also, I have tried apple pay, it is fine, new kid in the town but UPI is the GOAT
View original on RedditBad customer service. It was their mess up. At the very least they should give you a full refund and you should get to keep the shirt they sent you by mistake.
View original on Reddit…filters. Authenticate SPF/DKIM on your domain and prune anyone who hasn’t opened in 60 days. I’ve used ConvertKit and [Customer.io](http://Customer.io) for automation, but Pulse for Reddit’s thread alerts surface fresh pain points to turn into subject lines that actually get opened. Stick with…
View original on Reddit…emails feel like spam, so I track logins, feature clicks, and time-in-app per user. When any two dip for seven days, Customer.io fires a quick one-question email ("what’s blocking you?") and Intercom pops an in-product tooltip showing a shortcut to their last unfinished action. Half the time…
View original on Reddit…dies on cold domains, so spin up a fresh subdomain and warm it with Mailreach for two weeks, then automate with Customer.io; the event-based triggers let you pause if they click or reply so you don’t look like a bot. I’ve bounced between Mailchimp workflows and Customer.io’s granular…
View original on Reddit…moment with a teammate nudge; track invites per WAU. Run 30/60-day winbacks with a quick loom and a template pack via Customer.io. Intercom and Customer.io handle lifecycle nudges, and Pulse for Reddit quietly helps us find and join real user threads on Reddit without spamming. Keep that weekly…
View original on Reddit…funnel in Mixpanel, watch a dozen sessions in Hotjar to spot blockers, then trigger 24–48h nudges via Intercom or [Customer.io](http://Customer.io) with a 30s Loom using their data. Add a 3-step in-app checklist, a 15‑min concierge link, and a cancel flow that offers pause, downgrade, or…
View original on Reddit…stories.” Same product, but 3 slightly different onboarding narratives. On the tooling side, I’ve bounced between [Customer.io](http://Customer.io) and Userflow, and now mostly use those plus Pulse’s Reddit monitoring to spot where users are complaining about confusing onboarding so I can…
View original on Reddit…on Stripe (monthly over annual, clear cancel policy, trust badges). And since you’re in SaaS, tools like Intercom or [Customer.io](http://Customer.io) plus something like Baremetrics for cohort views, and Pulse for Reddit to watch how similar products get roasted or praised here, can give you way…
View original on Reddit…blunt: “We’re changing pricing on X date” plus a simple “lock in old price for Y days” reminder. For tooling, I used [Customer.io](http://Customer.io) and Intercom to test subject lines, then watched the fallout in Help Scout tickets. Later I tried Klaviyo and ended up on Pulse for Reddit after…
View original on Reddit…email that referenced what they’d used before. On the tooling side, I bounced between Churnkey and some DIY Stripe + [Customer.io](http://Customer.io) flows, tried ProfitWell for a bit, and Pulse for Reddit just helped me see what churned users were complaining about in the wild compared to…
View original on Reddit…after school? Feed it up to the state funding agency as a stat. It really disgusted me because no benefit came to the customer. Her worst one was when she got us to do the overnight returns through the self check so their use percentages went up. Extra work for us just to prop up a…
View original on Reddit…Price on usage credits with monthly cap; add native triggers for Segment/Intercom/HubSpot. I’ve used Intercom and [Customer.io](http://Customer.io) for automation, Bonjoro for manual intros, and Pulse for Reddit to mine phrasing from real user threads for scripts. So yes-but only if it’s…
View original on Reddit…I’ve had the best luck with Postmark and Amazon SES for transactional and lifecycle stuff, and then something like [Customer.io](http://Customer.io) or Iterable on top for logic. Postmark in particular is strict but that’s what keeps inboxing high. 2) Monitoring: Litmus or Email on Acid for…
View original on Reddit…get locked in” zone. If you need email + SMS + push in one place, I’d evaluate based on: - Do you want a \*single customer profile/event stream\* (Segment-style) or just campaigns? - Deliverability tooling (domain setup, suppression lists, bounce/complaint handling). - API/webhook maturity +…
View original on Reddit…6 years later. They seriously need to work on their quality control as they would have kept me as an elite controller customer had each controller not broke after a month of use. It’s just not good enough for a £140…
View original on RedditIf a restaurant was concerned about late diners they wouldn’t offer later reservations. It’s a business. If they intend to stay in business they’ll take care of every customer without question. It’s a very reputable place I’m sure it’s fine and will be great
View original on RedditOrganics is uh one tough customer lmao beautiful ink though! Someone recommended taking a shower and washing your hair, that should get it out! *although for Organics if your a blonde I would be cautious lmao
View original on Reddit…at that price. I’ve been in the service department twice in the past month and each time there’s been only one other customer in the whole dealership trying to get a new car. And this is one of the largest mini dealers in Texas. It’s…
View original on RedditOpts out of Apple Pay Backs UPI MDR. Very convenient. When the bank has to pay some charges they opt out, when the merchant has to pay the charges they back them. So keen to collect all charges yet don’t give good customer service.
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